Supply Chain & Operational Excellence (SCOPE) Certificate Program

Enhance execution. Streamline operations. Build resilient supply chains.

This executive program delivers strategic tools to enhance supply chain and operations performance. Participants explore leading frameworks, industry case studies, and current best practices through expert-led sessions. Interactive simulations provide hands-on experience with real-world challenges, reinforcing key concepts in a practical setting. Designed by world-class faculty, the program equips professionals to strengthen execution, build resilience, and drive efficiency across their organizations—positioning them for long-term success in today’s dynamic, competitive environment.

Course Snapshot

The SCOPE program combines cutting-edge theory with real-world application through:

• Conceptual frameworks to formulate effective operational and supply chain strategies
• Case study discussions spanning diverse industries
• In-depth lectures by world-class faculty
• Highly interactive simulation exercises reflecting realistic operational challenges

2026 Program Dates & Topics

• April 7-8, 2026 | Lean Operations for Competitive Advantage
• May 5-6, 2026 | Supply Chain Excellence: Agility & Resilience for Competitive Advantage

Key Benefits

Position your organization for long-term success with enhanced abilities to execute strategy through supply chain and operational excellence.

Demonstrate proficient competency in twenty key areas of operational and supply chain management:

• Integrated Supply Chain Management principles and benefits
• Understanding supply chain behavior under disruption and uncertainty (e.g., bullwhip effects)
• Best practices in information management and forecasting
• Strategic supply chain development at the product level
• Operational process behavior under uncertainty
• Buffering strategies (capacity, inventory, time) for uncertainty management
• Flow and Pull planning for responsive operations
• Lean principles for process and supply chain transformation
• Efficiency strategies for stable, predictable environments
• Agility strategies for uncertain, high-mix environments
• Performance measurement using operational and financial metrics
• Integrated sales and operations planning (S&OP/IBP)
• Outsourcing strategy, incentives, and contracts in decentralized supply chains
• Fundamentals of operational and supply chain analytics
• Inventory and working capital management
• Risk pooling concepts (e.g., warehouse consolidation, postponement) Demand-driven supply chain redesign
• Risk management tools and frameworks
• Design of resilient and robust supply chains
• Change management in lean transformations and supply chain reengineering

Instructor

Panos Kouvelis

Emerson Distinguished Professor of Supply Chain, Operations, and Technology and Director of The Boeing Center for Supply Chain Innovation

WashU Olin Business

Modality & Location

In-Person, Charles F. Knight Center on WashU's Danforth Campus

Earn Your Certificate

Supply Chain & Operational Excellence (SCOPE) Certificate

4 elective units toward an advanced certificate 

For Federal Employees

ECQ 3 – Results Driven 

Coming as a team?

Special pricing is available for organizations enrolling more than one participant. 

Reach out to discuss group rates.

This course is offered in partnership with the Olin Business School Boeing Center for Supply Chain Innovation.

Register